Returns

 

RETURNS

At this time, we do not accept international refunds/exchanges.

Underwear, body suits, leggings and sweatpants are final sale due to hygienic concerns.

We do not refund shipping charges incurred after an item has been shipped.

We do not offer credits to items purchased on promotion. 

Condition of domestic returns

We highly recommend that you check the measurements in our sizing section before making your purchase. If you have any questions about sizing you can email us support@vngnz.com

At this time we are offering credits in the form of E-gift cards if you are not satisfied with your order. We will issue this credit provided you notify us before sending merchandise back. You must ship the item back within 14 days of receiving your order. You must provide us with a shipment tracking number as well as your reason for exchange, support@vngnz.com. We will only accept merchandise that is unused, unwashed and is in it's original condition, with tags intact.  Once we receive the package you will be notified to let you know that your credit is being processed. Please see Postage & handling costs for full details.

Thanks,

VU CREW